Sales & Customer Service Associate
Sun City
3726 Sun City Center Blvd Ste #102 Ruskin, Florida 33573 United States
Job Description
Where Better Careers Begin!
Massage Envy - Sun City Center: 3726 Sun City Center Blvd, Suite 102, Ruskin, FL 33573
Do you have a passion for helping others? At the Massage Envy - Sun City Center franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.
Perks & Pay:
- Competitive base pay of $13 per hour plus commissions.
- Increase your hourly earnings through membership sales!
- Enjoy exclusive opportunities to earn complimentary massage or facial services.
- Access to our Employee Assistance Program.
- Comprehensive product and service training is provided.
- Employee discounts on a wide range of additional products and services
- Employee Recognition Programs to celebrate outstanding performance.
Requirements:
- Availability to work on weekends, including both Saturday and Sunday.
- Must be at least 18 years of age.
- High school diploma (or equivalent) required; previous retail or sales experience is preferred.
- Must be comfortable in a sales-oriented environment.
- Strong verbal and written communication skills.
- Ability to work well as part of a team and independently with minimal supervision.
- Excellent organizational skills, with strong attention to detail and the ability to multi-task effectively.
- Critical thinking skills, including the ability to resolve customer conflicts.
Responsibilities:
- Deliver exceptional customer service to ensure every client feels valued and understood.
- Educate clients about the benefits of Total Body Care, including new and expanded services, and promote the Massage Envy Wellness Program. Book future appointments and encourage retail purchases based on service provider recommendations.
- Support the clinic’s operations by greeting clients, conducting pre/post-appointment discussions, scheduling services, answering phone calls, responding to emails, and addressing client inquiries.
- Assist in building and maintaining a loyal client base through in-person interactions and phone outreach.
If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!
ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.
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Benefits you'll love
Serious self-care, from your hands to your head
If your body doesn't work, you can't work on bodies. And when massage is your calling, you don't want anything to put it on hold. A self-care program is available to help you keep your body working and mental wellness resources to help you keep your mind as strong as your hands.
Ongoing education to build your skills
As a massage therapist, your learning continues long after graduation day. Take advantage of a rotating library of free continuing education and training to satisfy your thirst for knowledge without wringing out your bank account.
More ways to keep bodies working
Your hands (and arms and elbows) are your most important tools, but they don't have to be the only tools in the treatment room. From new services like Total Body Stretch to exciting enhancements like Rapid Tension Relief and aromatherapy, you've got more ways than ever to keep bodies working.
Appreciation for everything you do
There is no Massage Envy without massage therapists. To celebrate all you do, the Massage Envy Therapist of the Year award program was created.