Massage Envy
2.1star
561 reviews
100K+
Downloads
Everyone
info
About this app
With the Massage Envy app, access to routine self-care is literally in your hands. Find your favorite therapist, service provider, or esthetician from any franchise location and easily book appointments directly on the app. You can also customize each session through personalization and recommended enhancements to help keep your body working (it’ll thank you later).
Visit a Massage Envy franchise location and experience custom massage, Total Body Stretch, and skin care services tailored to your needs.
Download the app today.
Visit a Massage Envy franchise location and experience custom massage, Total Body Stretch, and skin care services tailored to your needs.
Download the app today.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.0
545 reviews
Jason-D. Vergados
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January 22, 2024
App could be much better. The booking function is super clunky, forces you to pass through multiple pages of extras I never want, and the pick a date and time page is so slow to load the results. On top of that, its impossible to manage past masseuses in order to track who is good and capable, and who's not. The favorite option is limited. So many other areas of lacking as well. App hasn't changed or been upgraded in years...it's about F'n time!
13 people found this review helpful
Massage Envy
January 23, 2024
Thank you for reaching out. We will pass on your feedback to the developers as we are constantly upgrading our apps and customer experience.
Matt St.Clair
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November 18, 2023
It doesn't do the basic functions it was meant to. My membership doesn't link so I cannot see/book/cancel appts. On top of that, it will let you go all the way through booking an appt but once you go to enter your payment info it says, Ooops were having trouble with your account. *Update* I have found you have to go to the website and register your email then clear the cache/storage and sign in again. After that the app works as expected and I booked my first appt through it.
16 people found this review helpful
Massage Envy
October 19, 2023
Thanks for reaching out, we appreciate it. We would like to learn more from you directly to assist with your account, please contact us at guestrelations@massageenvy.com.
Robin Lunsford
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July 25, 2023
The app really isn't helpful in serving the purpose that most would want the app for. You can't link your membership or view your credits. You can't modify or cancel appointments. You cant change your home location or put your membership on pause or transfer a credit to someone else. Basically, you can search for appointments at local locations and book what's available, which is nice, but there is so much more that I expected out of the app that could make the member's experience better.
25 people found this review helpful
Massage Envy
July 25, 2023
Thank you for reaching out. We will pass on your feedback to the developers as we are constantly upgrading our apps and customer experience.
What's new
Bug fixes and performance & stability updates to keep your app experience running smoothly.